PHP Knowledge Base Software - Online Support & FAQ System

Update: PHPKB Knowledge Base Software now performs the scanning of search keywords specified by the knowledgebase users on files attached to the knowledge base articles. Read more about this feature in the latest news section.

PHPKB Knowledge Base Software 2.0 comes with many new features including the major feature "Multilanguage Support". PHPKB 2.0 has the ability to create & manage language files from Administrator Control Panel. Now your Knowledge Base Software can work in multiple languages like Spanish, French, German, Chinese, Japanese, Korean, Russian etc. for customers/visitors from different countries. You can read full details of this release in the Latest News Section.

PHPKB Professional is most powerful PHP Knowledge Base Software available for websites and intranets. It is an extremely affordable FAQ Builder as well as Knowledge Base Script developed in PHP (Open Source Technology) that allows you to Create & Manage Knowledge Base content so easily that you can run a complete online customer support help desk solution with unlimited categories and subcategories. A Knowledgebase is defined as a searchable database with answers to the questions.

Knowledge Base Software features includes Browse Categories (browse titles and descriptions), Search Articles (search by keyword and/or category), View articles by Most Popular, Most Viewed, Last 10 Articles, Main Featured Articles, Print Article and Options like Email Article To Friend, Save Article, Export Article to PDF and MS Word Formats, Talk about article by adding user comments, Rate Articles Helpful (yes or no) etc.

With Hundreds of options like RSS Feed Export, Advanced Search, Powerful WYSIWYG Editor, AJAX Powered IQS Technology (Instant Question Suggestions) & Complete Knowledge Base Statistics, PHPKB knowledge base software is a complete web based knowledge base management system as well as an Article Directory System that is easy to install and customize.

We offer free script installation service of PHPKB knowledge base software to the customers. Please feel free to Contact Us to know how PHPKB system can help you provide the Customer Service 24 hours a day, 7 days a week and 365 days a year so easily and in a professional manner.

Improve Customer Service & Provide 24/7 Online Support to Customers

Do You Provide Customer Support 24/7 online? If your answer is NO then PHPKB Knowledge Base Management System is for you. Reduce support time and provide answers to your customer's questions quickly, with the most reliable & time-saving PHP knowledge base software anywhere! Do you know that you can reduce the support time by 90% and make your website more user friendly to the visitors and customers by Knowledge Base Content Management & Frequently asked questions? You can give your customers the answers to their questions whenever they want with PHPKB Professional Knowledge Base Software.

View our Online Demo to see how PHPKB professional can help you reduce your customer support time & improve customer service. You will see how easy it is to use and manage. Knowledge base content management (FAQ) and online customer support couldn't be anymore easier. You are most welcome to have a look at the features of knowledge base script. Qualified non-profit organizations receive a 40% discount on the purchase of PHPKB Knowledge Base Software. Not to mention, PHPKB Knowledge Base Software is compatible with all major operating systems and web browsers.